+39 06 8392 1474Repairs / Projects / Support
IT services in Ciampino for individuals and businesses
Computer and phone repairs, data recovery, custom PCs and IT services for individuals and businesses. The workshop is in Ciampino. For customers coming from South Rome and the Castelli Romani, we agree on the type of support according to the problem.
Are you in Rome? See our support options for Rome and South Rome to choose between the Ciampino workshop, remote support and on-site business visits by prior arrangement.
Computer, laptop and Mac repairs
Assessment, repairs and upgrades for PCs, laptops and Macs. We start with the symptoms and the model.
- Hardware and software assessment, malware removal and checks for overheating.
- Screens, keyboards, batteries, SSD and RAM upgrades, subject to the model and component availability.
- Send the make, model, symptoms and any error messages so we can assess the next step.
Smartphone and tablet repairs
Screens, batteries and charging problems. We check the model, the damage and the available replacement parts.
- Screen and battery replacement, charging checks and device setup.
- Assessment of transfers of accessible contacts, photos and documents to another device.
- Parts, feasibility, cost and turnaround time are assessed for your exact model.
Data and file recovery
Can’t access your photos or documents? We assess the storage device and the appropriate next steps.
- Initial assessment of hard drives, SSDs and USB storage with missing or inaccessible files.
- Recovery depends on the fault and the condition of the device; a result cannot be guaranteed.
- If specialist laboratory work is needed, that step is discussed before proceeding.
Backup, NAS and file protection
Backups, storage and NAS systems organised around your files and your work.
- Storage, separate backup copies and shared folders planned around your devices and files.
- NAS users and permissions, backup schedules and restore checks.
- Any cloud services, licences and recurring costs are identified in the proposal.
IT support for businesses and professionals
IT support, maintenance, email and networks. A direct point of contact for your business technology.
- Computers, email, Windows Server, remote access, wired networks, Wi-Fi and network printers.
- Shared files, NAS and backups, with one-off work or ongoing maintenance assessed individually.
- Workshop, remote or on-site support is agreed according to the problem, location and availability.
Websites, e-commerce and online presence
Website design, redesign and maintenance to present your business and make it easy for people to get in touch.
- New websites, redesigns, WordPress support and maintenance for businesses and professionals.
- Clear service pages, mobile navigation, contact forms, technical SEO and local search information.
- Scope, domain, hosting, licences and any ongoing maintenance are defined in the proposal.
Recent work: Piper Garage Revo Club · Da Bucatino · Ponteggi Elettrici Roma · All in Rome
Custom gaming PCs and workstations
Gaming, creativity and work: components selected around your software, performance needs and budget.
- Component selection, assembly, setup and testing around your games, software and budget.
- Gaming, streaming, video editing, graphics and design requirements assessed individually.
- Tell me your monitor resolution and refresh rate, and whether the budget includes a display and peripherals.
Remote IT and software support
Remote support for suitable problems, arranged before the session.
- Assessment of compatible software, email, configuration and peripheral problems.
- A usable computer, a working internet connection and your authorisation are required.
- The method, timing and cost are agreed before the session. Enter any required credentials yourself during the session.
THE PROCESS / FROM YOUR FIRST QUESTION TO COLLECTION
Every repair,
one step at a time.
We start with what you’ve noticed: the symptoms, the model and how you use the device. The assessment helps identify the fault and discuss the available options.
We agree on the work, the terms and any alternatives. Replacement parts and turnaround times depend on the device and availability.
Before collection, we check the functions affected by the repair. I explain the work carried out and share any useful guidance for using your device.
Let’s talk.
Tell me about your problem or project. I’ll help you work out the next step.